"The problems are resolved before they become a problem and so for me that was a great help. I think having a first-class man running a project makes all the difference, because it takes the headache away.
For us, it was a different type of project. It very much had to be built to a budget, it had to meet the needs of our customers who are very varied, and we wanted to create a building where everybody felt comfortable in.
It was put together very effectively, very quickly, and I think, today we've got what we've got, which I'm delighted with, I have to say.